What is the process for selling a second-hand Rolex with Steven Charles Quance?
The process begins with an enquiry, followed by an in-person inspection of your Rolex so we can verify its authenticity, condition, model, provenance and supporting documentation. We then provide an expert valuation and clear offer, with payment arranged once you have accepted the terms and completed the required ownership checks.
Selling a second-hand Rolex with Steven Charles Quance involves an initial enquiry, an expert inspection, verification checks, a valuation and a clear offer. Once you have reviewed and accepted the terms, ownership and compliance checks are completed before the watch is handed over and payment is arranged.
The process is designed to establish exactly what the watch is, confirm that it can be sold legitimately and assess its condition and current market position. Providing complete and accurate information at each stage helps the valuation proceed efficiently.
- Make an initial enquiry. Contact us with the details of your Rolex, including the model or reference number if known, approximate age, condition and whether you have the original box, papers, warranty card, receipts or service records. Clear photographs can help us understand what you have, but they do not replace a physical inspection.
- Arrange an inspection. A Rolex should be examined in person before a firm valuation is made. Bring the watch and any related items to the agreed appointment. The inspection allows us to check the case, bracelet, dial, hands, bezel, clasp and movement, as well as any signs of wear, damage, replacement parts or previous work.
- Confirm authenticity and ownership. We examine the watch’s identifying features and documentation as part of the verification process. The reference and serial details, where applicable, are considered alongside the construction, movement and condition of the watch. You may also be asked to provide suitable identification and information confirming that you have the right to sell it. These checks protect both parties and help prevent issues involving lost, stolen or counterfeit watches.
- Assess the watch’s value. The valuation takes account of the specific Rolex model, reference, age, condition, originality, service history, provenance and the availability of its original accessories and documentation. Current demand and the position of that model in the pre-owned market are also relevant. A watch with its original box and papers may be easier to authenticate and present to a future buyer, although their absence does not automatically prevent a sale.
- Receive a clear offer. After the inspection and checks, we explain the valuation and the basis of the offer. If the watch requires further verification or a specialist assessment, this should be completed before the offer is finalised. Ask about any conditions, deductions, collection arrangements and payment terms so that you understand the transaction fully before accepting.
- Complete the sale securely. If you accept the offer, the required paperwork and ownership checks are completed. The watch and accompanying items are formally handed over in accordance with the agreed arrangements, and payment is made using the agreed method once the sale conditions have been satisfied. Keep a record of the valuation, offer and transaction documents.
To prepare for your appointment, gather the watch’s box, warranty card, service receipts, valuation documents and purchase records if available. Do not polish the case, replace parts or arrange unnecessary repairs solely to improve the offer; unrecorded alterations can affect originality, and the cost of work may not be recovered. If the watch is not running correctly or has damage, describe this accurately when making the enquiry.
A physical valuation is particularly important where the watch has been serviced, modified, inherited or bought without complete paperwork. The condition of the movement and the originality of the components can materially affect the assessment, and photographs alone may not reveal these points.
If you decide not to proceed, make sure you understand how and when the watch will be returned and whether any further checks have been carried out. For a current assessment of your Rolex, provide its reference, condition, available documentation and photographs when you contact Steven Charles Quance; we can then explain the appropriate next step.

A physical inspection is the key stage in selling a second-hand Rolex because it allows us to verify the watch, assess its condition and identify any replacement or modified parts before preparing a firm valuation.
Bring the watch with its box, warranty card, receipts and service records if available. We examine the case, bracelet, dial, hands, bezel, clasp and movement, while checking the reference and serial details alongside the supporting paperwork. Photographs can assist with an initial enquiry, but they cannot confirm originality, movement condition or the effect of previous servicing. Providing complete information at the appointment helps us give you a clear and properly informed offer.